Every Service Event. Under Control.

Plan The Work. Track The Progress.
Know The Outcome.

Service delivery becomes difficult when requests, schedules, job cards, updates and customer communication are scattered across different systems and conversations. Missed services and delayed actions rarely begin with bad work—they begin when important information falls between the gaps.

FMC Service Management gives authorised teams a clearer way to organise planned maintenance, breakdowns, repairs and follow-up work. Every service event remains visible from the moment it is raised until its outcome is recorded.

From request to resolution, every service event stays in view.

FMC Service Management

Operational control for planned services, breakdowns, repairs and every job in between.

Service Scheduling

Plan recurring services and required maintenance around operational dates, priorities and commitments.

Job Progress & Status

See which jobs are planned, allocated, in progress, delayed, awaiting action or completed.

Breakdown Management

Capture urgent callouts, assign responsibility and maintain visibility until the issue is resolved.

Service Records & Evidence

Keep job information, supporting documentation and recorded service outcomes easier to retrieve.

From Request To Resolution.

Every Service Event Should Have
A Clear Beginning, Middle And End.

A service request should never disappear into an email thread, WhatsApp group or pile of paperwork.
Once work is raised, the people responsible need to know what requires attention, who owns it and where
it currently stands. FMC keeps planned and reactive service work visible throughout its operational
journey—helping teams identify outstanding actions, follow progress and maintain a dependable record
of the final outcome.

Built For Every Service Event.

One Operational View Across Every Type Of Service Work

Whether maintenance is planned months ahead or a breakdown is raised without warning, FMC provides a consistent way to organise the work, monitor its status and retain the resulting service record.

Planned Services

Schedule routine maintenance around due dates, operating requirements and agreed service commitments.

Breakdown Callouts

Capture urgent requests and maintain clearer visibility across attendance, progress and resolution.

Inspections & Load Tests

Plan required inspections and load tests while retaining accessible records of completed work.

Repairs & Follow-Up Work

Manage repairs, corrective actions and additional work identified during previous service events.

Workshop & Site Jobs

Maintain consistent service visibility across work completed on-site or inside the workshop.

Warranty & Campaign Work

Organise warranty, recall and manufacturer-related jobs with their supporting service information.

Stronger Service Planning

Keep planned maintenance and reactive work organised around clear operational priorities.

Faster Response Visibility

See what requires attention and where attendance or progress is being delayed.

Clearer Job Accountability

Know who owns each service event, its status and what remains outstanding.

Complete Service Records

Maintain a dependable history of completed work, supporting evidence and recorded outcomes.

“Someone Is Looking Into It” Is Not A Service Status.

Ready To Put Every Service Event On The Record?

Tell us how your team currently manages planned services, breakdowns, repairs and outstanding work. We’ll show you how FMC brings clearer operational control to every service event, without another WhatsApp group joining the department.

Call us : Monday to Friday : 9 am – 5 pm

+27 62 519 0324

Speak To Our Fleet Strategists +27 62 519 0324 or Request A Demo